Return & Refund Policy
At Mstode, we strive to provide high-quality YouTube thumbnail designs tailored to your specific needs. Your satisfaction is our top priority, and we aim to ensure a smooth and transparent process. Please review our return and refund policy below:
No Refunds on Completed Designs
Once the final design files have been approved and delivered, refunds will not be issued. However, we are happy to make minor revisions within the scope of the original order.Refunds for Canceled Orders
If you decide to cancel your order before any work has started, a full refund will be provided. For cancellations during the design process, partial refunds may be offered, depending on the progress made.Revisions
Each project includes [X] rounds of revisions as per the agreed terms. Additional revisions beyond this will incur extra charges, which will be discussed upfront.Refund Exceptions
Refunds will not be granted under the following circumstances:- Failure to provide the necessary information or feedback within the project timeline.
- Changes in your project requirements after work has begun.
- Dissatisfaction due to reasons unrelated to the agreed design brief.
How to Request a Refund
To request a refund, please contact us at [Your Email Address] with your order details. Refund requests will be reviewed on a case-by-case basis.